Virtual data rooms have completely revolutionized the business world with their appearance, and have made many work processes easier for company owners. Today, there are as many providers on the market as there are stars in the sky, which is why customers have a hard time choosing them. In this article, we’ll talk about the six main points to consider when choosing a virtual data room.
Carefully read reviews and compare data room services
Any VDR provider will claim that they are one of the best, but with reviews and reviews, we have the opportunity to look at the other side of the coin. With virtual data room reviews, you can find ratings, reviews, and infographics of any provider you are interested in. VDR comparison charts help you understand how a particular provider compares to others who provide similar services. However, you should be careful with these types of websites, because some providers purposely create fake reviews that make themselves look good.
Test the customer service
To test the quality of customer support, all you need to do is start a trial version of the VDR you choose and ask them the questions you want to ask. To get a better understanding of how the support team works, pay attention to how helpful and friendly they are, whether they are ready to help you the minute you have a problem, and how well they know how to use the data room.
Check the user interface
The simplicity of the interface is not only important for your ease of use but also for your employees and customers. When choosing your VDR, it is important to understand that in this case, less is better. You do not need a control panel cluttered with various functions, but too primitive functions will not be able to provide adequate protection. But to choose a good interface is not so difficult since such VDRs are in the majority.
Virtual data room pricing must be transparent
Those who are in search of their data room should remember that you do not need to be led by the number of functions that the provider offers you. People cannot get used to the fact that being more expensive does not mean quality, and cheaper does not mean bad.
Often, VDR owners spend a lot of money on maintaining VDR because their provider does not have pricing transparency. They usually have a lot of add-ons that they don’t talk about right away, but which pop up as they are used and you have to pay for them. Choose a provider that provides you with their tariff plans without any add-ons.
It is important to have a secure data room
The safety indicators of your VDR are very important because it is precise because of their safety in space that it is possible to store valuable data and conduct transactions. Be sure to pay attention to the provider’s security certificate and consider its additional security services. The developer should provide several of the following functions
- 256-bit encryption
- Two-factor authentification
- Watermarks on files
- Control access to documents
- Setting the expiration dates of documents
- Distribution of access by roles
- Tracking user activity
The data room must have a plan B
Failures on VDR servers do not happen often, but they do exist, so providers should take care of the safety of your data and have a second server that backs up from the first. Thus, during a failure, your data will remain safe and you can return to work on the second server as if nothing had happened.